Contact

For order help, shipping, returns, product questions or a product safety report, use the form below. Choose the relevant issue category and include your order number where available.

For a product safety report, include the lot or batch number if available and a factual description. You do not need a medical diagnosis to ask for assistance. Discontinue use if irritation occurs.

FAYNAN is a brand of Middle East Group LLC, a Wyoming limited liability company. Our products are made in Jordan in small batches and ship from our warehouse in Jordan.

Do not include payment-card details, passwords or unrelated medical records in your message.

Customer Care

Email: info@faynanbeauty.com
Phone: +1 (669) 499-4592
Registered business address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States

We reply within one business day. For returns, contact us first and we will send you return instructions. Please include your order number, and the lot or batch number if available.

Connect with FAYNAN

Follow our world of botanical beauty, refined hair rituals, and thoughtful inspiration.

Facebook: Faynan Beauty
Instagram: @faynanbeauty

If irritation occurs, discontinue use. For a product safety concern, choose Product Safety / Reaction. Please describe what happened; you do not need to provide a medical diagnosis or medical history.